As a pest control business owner, chances are you have encountered some problems running your company. Service-based businesses often have a number of clients, which customer management appear complicated when done through manual methods.
Sure, there are ways to DIY your business–you can attempt to put your client database on spreadsheets, have an address book to remember routes, and try billing your customers through one method of payment. However, these processes can be time-consuming and costly when combined together.
Thus, you may want to consider having your own Customer Relationship Management (CRM) pest control software. One of the most well-known companies offering comprehensive pest control CRM software is Pocomos. In this post, you will read about Pocomos’ features and a concise review as you think about getting a pest control CRM software.
Pocomos Pest Control CRM Software Review
What is Pocomos?
As previously mentioned, Pocomos is a pest control CRM software for business owners. Pocomos is a brainchild of pest control business owners themselves, which means they ultimately recognize the needs and challenges of potential clients in this market.
They value two principles in the creation of this software: Simplicity and Efficiency. Simplicity is embodied in the interface that they created, as it offers a user-friendly program that beginners can use without difficulty. Efficiency is found in their cross-platform feature, which allows business owners to access the pest control software through desktop computers, laptops, and mobile devices.
What are the key features of Pocomos?
Upon looking at the demo of Pocomos software, you will notice these major features that set it apart from other types of pest control software:
- Multi-platform: Users can access it in the office through a desktop computer, laptop, or on-site through a mobile device.
- Geared towards customer acquisition: Customer care and acquisition is essential for any business growth. Pocomos’ interface is created to achieve simplicity and efficiency in customer service.
- Business growth metrics: This comprehensive pest control CRM software allows users to track their sales, inventories, revenue, information database and billing in a single platform.
There’s a customer manager section where you can find information about clients such as name, address, billing type, and map location. Another useful section is found in the scheduling tab, where you can plot the date and time of service. Routing is also another specific feature which allows you to save time and resources during service days.
Other great features include:
- Tracking your sales funnel: A marketing feature which allows you to see which strategies work in gaining new clients.
- Creating e-contracts: No need for paperwork. Simply create contracts online for clients to sign.
- Collect payment on-site: Both you and your clients will find ease in payments on-site through various payment methods.
- Real-time supervision: See your employees’ work on the field and within your headquarters.
The software is clean, minimal, and has a tab that allows you to access all sections easily. After a few demonstrations and tutorials, it was easy to perform tasks such as adding client information, tracking sales, integrating billing methods, and scheduling clients.
The Verdict
Pocomos is a comprehensive pest control CRM software highly recommended by professionals. It is intuitive, easy-to-access, and understands the needs of pest control business owners. You can visit their website to find more information